If you have any problems with your order, please contact me immediately. We will solve any problems. Every wood item has own characteristics and grain, so looks may different to every peaces.
Once you have purchased an item you are expected to pay for it. Changing your mind is NOT a valid reason to request a refund.
If for any reason you don’t like the product we will refund the purchase price when returned the item, not including shipping coast.
Custom items can not be returned or refunded once the process of creating starts. We will do our best for you.
Shipping fees will not be refunded.
If there is something that you are not sure of, please ask before the purchase.